Every order is backed by our Guarantee of Satisfaction.

Flowers & gifts will be delivered on time, in good condition and to full value.

Q.1) What do I need to do to know the status of my flowers or amend my personal message?
A.1) Send us an Email or Call our country specific number and you will be assisted on your request by our friendly staff.

Q.2)Why are some products offered with 3 prices?
A.2)This means that there are 3 different sizes, small, medium and large at 3 separate prices. The image shown is the middle priced product.

Q.3)How do I customize a product?
A.3)We do not currently offer customization.

1. Guarantee of Satisfaction: Every order is backed by our guarantee of satisfaction: Your order will be delivered on the requested date, in good condition and to full value, or you will not be charged.

2. Fast Customer Service: Use our 24/7 live help, email us or call us. We will attend to you immediately. All emails will be answered within 25 minutes.

3. Premium Products: We use the highest quality flowers and ingredients. For example, our roses are 60 – 70 cm, and shipped in bud form to last a whole week.

4. Delivered Through a Master Florist: Your order to India, will be made and delivered through a Master Florist only (does not apply to courier shipped products). This ensures that the gift arrives in good condition and beautifully styled.

5. Simple & Effective Privacy Policy: We will not sell or give your details to anyone unless required by law. We will give you full control over emails we send out; and any other form of communication.

6. High Security: Your credit card and personal details are transmitted over a 128 bit encrypted connection straight to the servers of our bank.

7. Wide range and worldwide delivery: Shop for all your gifting needs in one place. From flowers to premium candy and gourmet baskets, you’re sure to find the right gift to show your love.